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Frequently Asked Questions
What is the warranty period for these LED lights?
We provide a standard 2-year warranty, with optional 5-year warranties available upon customer request for specific project needs.
What does CRI mean for your lighting products?
CRI (Color Rendering Index) represents how accurately the light displays object colors. Our LED panels feature a CRI > 80, while outdoor lighting solutions typically offer CRI > 70, suitable for most industrial applications.
What is the acceptable voltage tolerance?
Our lights are designed to handle an AC voltage tolerance of +/- 10% to ensure stable performance under varying electrical conditions.
Do you offer OEM or custom branding services?
Yes, we provide full OEM services, including custom labeling and personalized color box packaging to meet your brand requirements.
What are the recommended shipping methods?
For small orders, express delivery is recommended. For bulk orders, sea freight is most cost-effective. Air freight is also available for urgent requirements.
What are the main packaging details?
Products are shipped with standard professional carton packing. Delivery typically occurs within 30 days after deposit or L/C confirmation.
