Tunnel, Football Field, Stage, Gym, Stadium, Plaza, Workshop, Warehouse, Shopping Mall, Exhibition Hall, Gas Station, Highway Toll Station, Dock etc.
Frequently Asked Questions
What are the payment terms for orders?
For samples, we require 100% payment in advance via Bank TT. For bulk orders, a 30% deposit is required, with the remaining 70% balance settled before shipment.
How long is the delivery time?
Sample orders typically take 3-7 working days. For bulk production orders, the delivery timeframe is approximately 30-40 working days.
What shipping methods do you offer?
We offer Express (DHL, UPS, Fedex, 3-5 days), Air Cargo (5-7 days), and Sea Freight for large or non-urgent shipments. You may also use your own shipping agent.
What is your warranty policy?
We provide 1, 2, 3, or 5-year warranty options depending on your specific requirements. If quality issues occur, we provide free replacements.
How do you ensure product quality?
100% of lamps undergo reliability testing, including a 24-hour lighting test followed by a cooling test and a second 100% check to ensure performance before shipping.
Do you offer customization or OEM services?
Yes, we offer comprehensive OEM services, including printing your logo on products, customizing retail box packaging, and specialized R&D engineering support.
